Employment Opportunities

Tour Program Coordinator
Status: Part Time, Hourly

Overview:
Hours & Days: 14 - 16 hours per week; Thursdays and Saturdays 9:30AM – 4:30PM + additional occasional dates + hours**
**Sunday, April 23, Wednesday Sept 20, several Tuesdays in October

Wage & Start Date: $22 per hour; start date March 16, 2023 Reports to: Director of Education and Public Programs

Summary:
Supports Jefferson County Historical Society’s mission and vision through the administrative support, logistical coordination, development, and delivery of a variety of exciting tours for learners of all ages. Tour program content areas include history, the arts, archeology, and social and civic engagement.

Position Responsibilities include but are not limited to:

• Coordination of the following tour programs: American Cruise Lines Walking Tours; Legends and Lore of Port Townsend Walking Tour; Vanishing Murals Walking Tour; History Hikes; House tours for the Rothschild House and Commanding Officers’ Quarters, and Museum tours as scheduled. This coordination includes:
  
  • Marketing and communication for tour programs;
  • Partner and tour participant correspondence;
  • Management of online ticketing systems;
  • Preparation of tour materials;
  • Support for per diem tour guides;
  • Support for invoicing and billing for tours as needed;
  • Record keeping and participation tracking;
  • Day-of tour coordination;
  • Day-of coordination of safety and security protocols;
  • Leading tours;
  • Post-tour evaluations;
  • Some ongoing research, writing, and editing of tour scripts;

A successful candidate in this position will:

• Enjoy presenting to the public;
• Have a high degree of initiative, flexibility, and ability to work both independently and in a team environment;
• Be a proactive problem solver;
• Treat all tour participants and guides warmly and with respect;
• Clearly communicate verbally, use email and the phone;
• Use sound judgement in working with the public;
• Respond to emergencies as necessary. First Aid and CPR training will be provided.
• Support and amplify the Museum’s commitment to diversity, equity

Qualifications:

• Experience working with the public in formal or informal settings;
• Highly organized with strong attention to detail;
• Excellent communication skills, in person, over the phone and via email;
• Experience with logistics and event management;
• Ability to make sound decisions involving customer service issues;
• Ability to clearly communicate verbally and in writing;
• Dependable with a strong work ethic; comes to work on time;
• Ability to represent the Museum professionally and consistently demonstrate the Museum’s values including upholding DEAI in our work;
• Ability to pass a background check;
• Ability to lead tours on flat and uneven ground for up to 2 miles; bend and stoop, climb stairs, sit or stand for long periods of time;
• Must be fully vaccinated for COVID-19.

To Apply:
Interested candidates should apply via email by sending a cover letter describing their qualifications that match the position criteria and what they will bring to the role, along with a resume, to tara@jchsmuseum.com with the subject line “Tour Program Coordinator Application” Please submit your application by February 20th for priority consideration.

Jefferson County Historical Society is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

• Provision of support for other teams at JCHS as needed, including the Visitor Services team.
• Provision of excellent customer service to all JCHS partners and clients.
• Upholding the institution’s commitment to equitable and inclusive practice.
• Other duties as assigned.